Over the last decade, DStv has become the number 1 broadcasting service for most South Africans but slowly they have started to push more subscriptions like insurance. In this article, I will show you how to cancel a DStv subscription, whether it is their funeral Cover insurance or their waiver subscription
Canceling a DStv subscription can be a hassle. Maybe you can’t afford it, don’t watch it much anymore, or found a better broadcasting service. This guide will make it easy to cancel your DStv.
Reasons For Cancel DStv Subscription
There are several reasons why you might consider canceling your DStv subscription but one that I have found that is relatable to most DStv users is cost. The cost is not just for the viewing subscription but also for additionals like funeral covers. Here is the list.
Types of DStv Subscriptions
Before you proceed with canceling your DStv subscription, it’s essential to understand the type of subscription you have. This will determine the steps you need to take and any potential costs or penalties you might incur
There are different kinds of DStv subscriptions, each with its own channels and cost. Here are the main ones
- DStv Premium at R799 pm
- DStv Compact Plus at R579 pm
- DStv Compact at R449 pm
- DStv Family at R319 pm
- DStv Access at R129 pm
- DStv Easy View at R29 pm
On top of this there are other DStv Services like the DStv Safety (Namola APP), DStv Insurance (Decoder Insurance and Funeral Policy).
How To Check Subscription On DStv
The easiest way is to use their website but you first need to create an account and link your decoder/ID. Follow the steps below.
- Go to DStv Website
- Click Signup
- You will need to fill in your details Email & Phone number
Now that you know all the DStv subscriptions you can provide the cancelation of any.
How To Cancel DStv Subscription Online / App [Step By Step]
Once you have a clear understanding of your subscription, the next step is to prepare for the cancellation process. This involves a few key steps. These steps are for canceling your subscription online through the DStv website or the DStv App
Step 1: Check DStv Active Subscriptions
Before initiating the cancellation process, it’s crucial to have a clear understanding of your current DStv subscriptions. This involves:
Step 2: Cancel DStv Subscription
Once you are My Products page you will see 5 Options, Subscription, Hardware, Internet, Insurance, and Safety. If you want to cancel your DStv Viewsership Subscription.
If you are disconnecting the DStv service just because you’re struggling financially consider changing the packed “Downgrading DStv Subscription”. As you can observe in the image above the change package next to the disconnect
Step 3: Cancel DStv Waiver
As I have already mentioned there are many subscriptions on the Dstv besides the Viwer Package. The most useless and annoying ones like Waiver, and DStv Funeral Policy. There are two types of Waivers, Subscription Waiver and Dept Waiver.
What is DStv Subscription Waiver & Dept Waiver
A DStv Subscription Waiver is a type of insurance policy whereby If it happens you pass away [owner of the DStv], your family can keep watching DStv for a whole year without paying.
A DStv Debt Waiver is an insurance policy that pays off what you owe for your DStv subscriptions if something bad happens to you (like getting sick and can’t work).
Conclusion
By following these steps, you should be able to successfully cancel your DStv subscription online or through the MyDStv app without unnecessary stress or complications. Whether you’re switching to another service, struggling financially, or simply no longer need the service, this guide ensures you have all the information you need to make an informed decision.
